502 bad gateway when searching for a long name

API
1

I found a weird bug where by if i run a search for someone, if the name is long, i get a timeout and 502 bad gateway response.
For example, if i run this search: ‘Search everything you can about Firstname Middlename Lastname Lastname’
It will timeout (both via api and playground).
However, if i search for: ‘Search everything you can about Firstname Lastname’
It works fine.

I’ve tried this with multiple people, if its a well known person (i.e. Bill gates) then no issues, whether i put his full name or not. But the moment i search for an unknown (i.e. myself full name) the problem happens. But again, if i search for myself just using my first name and lastname, no issues.

2

Hi,

Thank you for bringing this to our attention.

To assist you further and investigate this more thoroughly, could you please reach out to us at support@tavily.com with your tavily account details? We’ll be happy to look into this and resolve the issue as quickly as possible.

Best,
May

3

ok will do right now.